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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Burke

September 18, 2026

5  out of  5
rating by Tim Burke
"I talked with Nick and he is friendly, understanding, and very professional. He made it a smooth easy process, and I am so glad to have car insurance with State Farm. Thank you Nick!"
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Roger Lawrence

September 11, 2026

5  out of  5
rating by Roger Lawrence
"I am so happy with my amazing State Farm agent Ricardo Sempertegui and account manager Jessica Reyes. They took care of my auto and renters insurance needs and got me a much better price then my previous insurance carrier. They are a very friendly office and they understand customer service! I plan on staying with them as long as I live in Texas."
We responded:
"Roger, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Denton insurance team is always here and happy to help. "
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Oseneme rita Ebih

September 9, 2026

5  out of  5
rating by Oseneme rita Ebih
"she was so patients, took her time to explain to me gave me a good option"
We responded:
"Thanks so much for the amazing review, Oseneme! We really appreciate your support here in Denton. Just reach out anytime if you need us - we’re here for you. "
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Jim Regensburger

September 8, 2026

5  out of  5
rating by Jim Regensburger
"All good. Best insurance agent I have worked with in years. And perhaps best ever."
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D H

August 28, 2026

5  out of  5
rating by D H
"Karla is so knowledgeable. Very patient. Her customer service is the most impressive I have seen in this industry."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Denton insurance team. "
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Marybell Montero

August 27, 2026

5  out of  5
rating by Marybell Montero
"We had a wonderful experience working with Desiree! She provided us with the best quotes for our home, auto, and rental insurance policies and was always following up, answering our questions, and going the extra mile to find us the best deals. It took a little longer than expected to switch carriers, but her persistency and dedication paid off, and we are now very happy customers!
Thank you for all your hard work and for helping us find the best coverage at the best value!"
We responded:
"Thank you so much for the 5 stars, Marybell! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Justin Campbell

August 27, 2026

5  out of  5
rating by Justin Campbell
"I had an excellent experience working with Karla. She did a great job helping me get home and car insurance that meets my needs. Through the process she clearly explained the coverage and answered my questions."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Denton to know you had such a great experience with us. "
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Jameson Mullen

August 26, 2026

5  out of  5
rating by Jameson Mullen
"Raquel was a huge help through some policy changes I had to make in a tight window!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Icelyn Fuller

August 26, 2026

5  out of  5
rating by Icelyn Fuller
"I had the best experience with Nick while trying to get my new car insurance. Insurance is very confusing and a hassle, but Nick made the process simple, straightforward, and always kept me updated. He was great at explaining all the details to where I wasn’t filled with a bunch of questions."
We responded:
"Hi Icelyn, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Ricardo Sempertegui’s team.  Please reach out to us if any questions come up!  - Ricardo Sempertegui’s Insurance Team "
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Sofia Serrano

August 25, 2026

5  out of  5
rating by Sofia Serrano
"Nick Sempertegui was incredibly helpful, informative, and quick to respond. He helped me with my renter’s insurance and as a first timer, I felt comfortable with his explanation of benefits and care."
We responded:
"Sofia, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Sailab Premani

August 25, 2026

5  out of  5
rating by Sailab Premani
"A very soft and good communication with Raquel and also price she gave me there was no need of negotiation
Thanks to Raquel"
We responded:
"Sailab, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Milly Kleiner

August 24, 2026

5  out of  5
rating by Milly Kleiner
"Raquel was so cheerful and helpful! She gave great advice today."
We responded:
"Hi Milly, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Denton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ricardo Sempertegui "
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Joe Naughton

August 22, 2026

5  out of  5
rating by Joe Naughton
"Friendly and helpful staff"
We responded:
"Joe, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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J & C SANCHEZ

August 22, 2026

5  out of  5
rating by J & C SANCHEZ
"Citlaly is very helpful with all my request . Even though I am always having issues with my policies. She's always been so nice to fulfill my needs. She very nice 👌 👍 👏. Give her 10 🌟 🌟 🤩 ⭐️ 🌠"
We responded:
"J, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ricardo Sempertegui and Team "
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Renford Green

August 21, 2026

5  out of  5
rating by Renford Green
"Citlali was excellent. Very knowledgeable and patient. I definitely recommend this location."
We responded:
"Renford, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ricardo Sempertegui and Team "
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Beatriz Mendoza

August 21, 2026

5  out of  5
rating by Beatriz Mendoza
"Thank you cece! Yall are super helpful and nice. Recommend this agency"
We responded:
"Thank you for the 5-star review of Ricardo Sempertegui’s team - we really appreciate your kind words! "
Profile photo of Claudia Villa

Claudia Villa

August 21, 2026

5  out of  5
rating by Claudia Villa
"I had the pleasure of working with Nick during my insurance transition. He made the process very smooth and explained everything in a way that was easy to understand. I highly recommend him for all your insurance needs!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lauren Lucio

August 17, 2026

5  out of  5
rating by Lauren Lucio
"Raquel Martínez was the best help I’ve received while using State Farm. She checked in on me throughout the process of getting a a new car and helped by sharing information about life insurance."
We responded:
"Thank you so much for the 5 stars, Lauren! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Bianca Granderson

August 14, 2026

5  out of  5
rating by Bianca Granderson
"It was a pleasure working with Ms. Raquel Martinez. She as very patient, informative, & thorough. I now have a policy and I am pleased with my benefits and my monthly rate! Thank you so much ❤️❤️"
We responded:
"Bianca, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Denton. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ricardo Sempertegui and Team "
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Tom Knight

August 12, 2026

5  out of  5
rating by Tom Knight
"This agency is how all agencies should be run. They know the ins and outs of getting your claim paid by State Farm and I always feel they are on MY side. Ricardo's agents are amazing, but two in particular stand out. They are Dahlia and Jessica. On numerous occasions they have gone above and beyond normal expectations to provide quick and excellent service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Reena Salaveria

August 10, 2026

5  out of  5
rating by Reena Salaveria
"Nicolas Sempertegui was very pleasant and accommodating over the phone. He was very helpful with me being new to Texas and got my insurance policy done efficiently. I recommend 100%."
We responded:
"Thanks so much for the amazing review, Reena! We really appreciate your support here in Denton. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Arron Lacey

Arron Lacey

August 7, 2026

5  out of  5
rating by Arron Lacey
"Awesome service, would like to give a shout out to Matthew j. For helping me out"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Denton insurance team. "
Profile photo of Lucerito Bustos

Lucerito Bustos

August 7, 2026

5  out of  5
rating by Lucerito Bustos
"If I could give Raquel a 10‑star review, I absolutely would. She guided me through the entire process with ease and addressed all of my questions and concerns. I ended up purchasing three products and found them to be very affordable as well. Thank you, Raquel, for your support and for helping me choose the products that best aligned with what I was looking for."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Fernando Corona

Fernando Corona

August 5, 2026

5  out of  5
rating by Fernando Corona
"Raquel made getting car insurance a smooth and stress-free experience. She took the time to make sure I got the best coverage for my needs and explained everything in a way that was easy to understand. She was patient, calm, and professional throughout the entire process. I really appreciated her excellent customer service and would highly recommend her to anyone looking for auto insurance."
We responded:
"Fernando, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Denton insurance team is always here and happy to help. "
Profile photo of Drew Richardson

Drew Richardson

August 5, 2026

5  out of  5
rating by Drew Richardson
"Honestly the best saved me a lot on my auto and renters insurance I was very happy"
We responded:
"Hi Drew, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Denton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ricardo Sempertegui "