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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dr. Krista Noble

May 23, 2023

5  out of  5 rating by Dr. Krista Noble
"Laura Rubio was very nice, knowledgeable, and helpful in setting up my auto insurance policy."

Lainey Armstrong

May 16, 2023

5  out of  5 rating by Lainey Armstrong
"I am very happy with my choice to get auto insurance through State Farm. Talita Springer reached out to me and was very helpful in showing me my different quote options and helped my pick one that was right for me!"

Vee Gist

May 9, 2023

5  out of  5 rating by Vee Gist
"Tali helped my wife and I change our policy from another insurance company and saved us money we with the bundle package for even more savings it was a pleasure working with Tali she was patient and very helpful."

Jacob Ramirez

May 8, 2023

5  out of  5 rating by Jacob Ramirez
"Not only was Tali professional handling my request, but very attentive. Thank you for helping me with my renters insurance! A HUGE thank you to the State Farm office in Denton for taking care of my family."

Misty Sailors

May 7, 2023

5  out of  5 rating by Misty Sailors
"I wrote a review a few years ago for Ricardo Sempertegui's State Farm Office; it appears below with an update here: Carolina and Ricardo's other staff helped me not only navigate claiming hail damage to my home, but escalated my case through the process because of my situation. They were incredible! I highly recommend them! [Previous review] I have been a customer of State Farm for over 20 years but have never had a agent like this. Richard's staff are professional, quick to reply to questions, and extremely helpful. In fact, Karla Jara (sales manager) even helped me locate other services when we first moved to Denton. I appreciate their attention to our every need."

Ernest Ranjel

May 5, 2023

5  out of  5 rating by Ernest Ranjel
"Mirrissa was great! She was able to assist me with getting my new car insured. The process was seamless thanks to her! I called her a few times as I was talking to the car dealer... and she was so nice and helpful every time she picked up the phone. Thank you Mirrissa!! -Ernie"

Amy Gibbs

May 3, 2023

5  out of  5 rating by Amy Gibbs
"Marissa has been so helpful and knowledgeable. She took the time to call us and followed up with us and made our issue get resolved smoothly. She absolutely went above and beyond!!!"

Melissa Clark

May 3, 2023

5  out of  5 rating by Melissa Clark
"Mirrissa was awesome at helping me get a new vehicle insured! She really looked out for me and ensured I had the best coverage with minimal increase. Thank you Mirrissa!"

Latisha Camposano

April 27, 2023

5  out of  5 rating by Latisha Camposano
"I love this State Farm branch. The staff is amazing. They make you feel like family. They are always there when you need them. My agent, Karla is awesome!"

Victoria Tran

April 25, 2023

5  out of  5 rating by Victoria Tran
"Nicolas and Karla were very helpful and friendly. They helped me choose the policy that best fit me and answered every question I had. I am no longer on a family car insurance plan and this is the first one I got on my own and I’m glad it’s with them."

Valerie T

April 25, 2023

5  out of  5 rating by Valerie T
"Nicolas and Karla helped me out. They were amazing and the service is top-notch. They made the purchasing insurance process easy, smooth, and stress free. Karla helped me understand more about life insurance policies and was very thorough. Nicolas kept me updated on his process throughout the day, communicated what was needed timely and affectively, and searched high and low for the best prices/deals for me. Could not have been a better experience!"

Veena Lavu

April 7, 2023

5  out of  5 rating by Veena Lavu
"Tali was super efficient and helpful! She got us an excellent quote and we are super happy with her service! Highly recommend."

Chandrasekhar Cherukuri

April 7, 2023

5  out of  5 rating by Chandrasekhar Cherukuri
"Excellent service . Tali is simply superb and easy to work with . Explained everything in detail . Thanks so much Tali"

Kiki Ramirez

March 31, 2023

5  out of  5 rating by Kiki Ramirez
"Carolina was very polite and helpful. She was also very patient."

Diana Dearden

March 31, 2023

5  out of  5 rating by Diana Dearden
"Keyla Montes thank you!"

Sandra Saldana

March 20, 2023

5  out of  5 rating by Sandra Saldana
"Kayla was great and friendly. I’d recommend her 💯"

Marlen Corona

March 17, 2023

5  out of  5 rating by Marlen Corona
"Keyla with State Farm was amazing. She was so helpful with everything and made everything so smooth! If I had a question she would get back with me immediately and if she didn’t have the answer she would make sure to find the correct answer for me. I would totally recommend State Farm and Keyla as well! Excellent experience"

Payton Meroney

March 15, 2023

5  out of  5 rating by Payton Meroney
"Easy to talk too, and made my insurance change simple"

Shanna Latham

March 11, 2023

5  out of  5 rating by Shanna Latham
"Talita was very helpful getting my auto insurance bundled with my renters insurance, even when I made a typo on my birth date which created two separate accounts. Talita made sure the typo was fixed and the accounts were combined onto one login."

Avinash Sai

March 10, 2023

5  out of  5 rating by Avinash Sai
"(Translated by Google) Talitha (Original) Talita"

Amanda Bradley

March 10, 2023

5  out of  5 rating by Amanda Bradley
"I cannot thank Laura Rubio enough she AMAZING. She’s always available and if not calls back as soon as she can. My husband and I recently bought a house and when looking for home insurance she gave us a quote and also checked on us the following week. After we agreed to accept the rate. I was so busy with the house moving I forgot to finalize it and she was so kind to send me a reminder."

alex munoz

March 7, 2023

5  out of  5 rating by alex munoz
"Thank you for your professionalism Raquel. It’s always a pleasure contacting this office and receive the upmost customer service . We highly recommend !! Thank you, Alejandro and Melissa Munoz Luxuryphotoboothkrum LLC"

Lily M

March 1, 2023

5  out of  5 rating by Lily M
"Desiree is great! Very knowledgeable and helpful!"

Giselle Fuentes

February 24, 2023

5  out of  5 rating by Giselle Fuentes
"I am a first time renter and had all kinds of questions regarding renters' insurance and Yasmeen was very helpful, patient and courteous. She has made insuring with State Farm a very pleasant experience for me! I highly recommend if you are calling or visiting this location, to ask to speak with Yasmeen! ***UPDATE*** 2/24/2023 Agents like Laura Rubio are the reason why I keep coming back to do business with the Ricardo Sempertegui Agency! This was my first time getting my own car insurance policy and Laura was extremely informational, helpful and friendly! She really went out of her way to take care of me and made sure I had the best policy and premium. If you want to work with a State Farm agency with agents that really care, look no further!"

Monica Herrera

February 24, 2023

5  out of  5 rating by Monica Herrera
"I would like to thank Rachel and Desiree for helping me out with my insurance needs.They were very helpful and informative,great customer service."